tk99 djs Terms and Conditions

These terms and conditions ("Terms") apply to the tk99 djs platform and all services operated under it. By accessing the website or mobile application and using any service, these Terms automatically come into effect.

In this document, "user" and "you" refer to any registered member; "platform" or "site" refers to the full digital service of tk99 djs.

These Terms may be updated at any time. Continued use of the site after any change means you have accepted the updated Terms. You are encouraged to review this page regularly.

1.1 Scope of Application

These Terms apply to tk99 djs slot games, live casino, cricket betting, virtual sports and all other gaming products. Additional terms may apply to specific products or promotions, in which case both documents must be read together.

1.2 Age Requirement

All tk99 djs services are for persons aged 21 and above only. No underage person may use this platform. If an account is found to belong to an underage person during verification, it will be closed immediately and any winnings in that account will be forfeited.

An active personal account is required to use tk99 djs services. All information provided at registration must be accurate, complete and up to date.

2.1 One Account Policy

Each person may open only one account. If multiple accounts belonging to the same person are detected, all of them will be suspended and any bonuses in those accounts will be cancelled.

2.2 Registration Eligibility

• You must be at least 21 years of age.
• You must register using your own name and mobile number.
• All information provided must match your National ID card or valid official document.
• Persons residing in any region or country where online gaming is legally prohibited may not register.

2.3 Password and Security

The user is solely responsible for the security of their account. Your password must be kept confidential and must not be shared with any third party. If you suspect unauthorised access to your account, contact our support team immediately.

tk99 djs reserves the right to verify your identity and account information at any time. This verification may be mandatory before a withdrawal or for large transactions.

3.1 Required Documents

• Scanned copy of National ID card (NID) or passport.
• Proof of mobile banking account ownership (where applicable).
• Bank account details verification (for transactions via bank transfer).

3.2 Verification Process

Withdrawals may be put on hold until verification is complete. Once the required documents are submitted, the team will review them. Submitting false or altered documents is strictly prohibited and may result in permanent account closure.

Several popular payment methods are available on tk99 djs to make financial transactions easy and secure.

4.1 Deposit Rules

• Minimum deposit amount: ৳100.
• Accepted methods: bKash, Nagad, Rocket, Upay and bank transfer (major banks including Dutch-Bangla Bank, BRAC Bank and Islami Bank).
• Deposits must be made only from a payment source registered in your own name. Funds sent from third-party accounts will be rejected.
• No fee is charged on deposits — however, your payment service provider's own charges may apply.

4.2 Withdrawal Rules

• Minimum withdrawal amount: ৳800.
• Accepted methods: bKash, Nagad, Rocket, Upay and bank transfer.
• Standard processing time: 15 minutes to 2 hours.
• Withdrawals will be sent to the same payment method used for the deposit, wherever possible.
• Withdrawals may be held if verification has not been completed.

4.3 Transaction Currency

All financial transactions on tk99 djs are conducted in Bangladeshi Taka (BDT / ৳). No other currency is accepted.

tk99 djs offers various promotional offers from time to time. Each offer has its own terms, which are detailed on the relevant page.

5.1 Welcome Bonus

New members will receive a 120% bonus on their first deposit, up to ৳15,000. To withdraw this bonus, you must complete wagering of 10 times the bonus amount. For example: depositing ৳1,000 gives a ৳1,200 bonus — total balance ৳2,200; wagering of ৳1,200 × 10 = ৳12,000 is required before withdrawal.

5.2 Bonus Usage Terms

• Bonus funds cannot be withdrawn directly — they are only withdrawable after wagering requirements are met.
• Multiple accounts from the same household or the same device claiming bonuses is prohibited.
• tk99 djs reserves the right to change, suspend or cancel any bonus offer.
• In cases of suspected bonus abuse, withdrawals may be held until an investigation is completed.

5.3 VIP Cashback

Weekly cashback is provided under the tk99 djs VIP programme. The maximum weekly cashback is 0.4% at Bronze level, 0.8% at Silver, 1.1% at Gold and 1.5% at Platinum. Cashback is based on the net loss for that week.

tk99 djs ensures a fair and respectful environment for all users. The following code of conduct must be followed during gaming sessions.

6.1 Fair Gameplay

All games are operated through a fair Random Number Generator (RNG). Any attempt to manipulate or artificially influence game outcomes is strictly prohibited.

6.2 Technical Errors

If a game result is undetermined due to a technical error, the stake for the relevant bet will be refunded. Winnings arising from technical errors will always be considered void.

6.3 Responsible Gaming

We ask users to play in a controlled and responsible manner. The Responsible Gaming Policy contains details on setting deposit limits, self-exclusion and support. Our 24/7 support team is ready to help if you run into difficulty.

The following activities are strictly prohibited and may result in permanent account closure if any of them occur:

• Playing games using bots, automated software or artificial intelligence.
• Abusing bonus systems — such as through multiple accounts, false information or collusion.
• Money laundering or suspicious financial activity.
• Attempting to access another user's account.
• Any technical attack aimed at weakening the platform's security.
• Selling or transferring account credentials to another person.
• Threatening, harassing or behaving offensively toward staff via live chat or any other channel.

tk99 djs reserves the right to suspend or close an account without prior notice in any of the following circumstances:

• Breach of any provision of these Terms.
• Fraudulent or suspicious activity.
• Failure or refusal to complete identity verification.
• Being identified as an underage person.

8.1 Voluntary Closure

Any user may request to close their account. In this case, any withdrawable balance in the account will be returned, but bonus funds will be cancelled.

8.2 Inactive Accounts

An account with no login or transaction for 12 consecutive months may be marked as inactive. The user will be notified in advance.

tk99 djs provides the platform on an "as is" basis. tk99 djs is not liable for the following:

• Loss caused by internet connection failures.
• Delays or errors by third-party payment service providers.
• Loss resulting from unauthorised access to a user's account where the user was negligent.
• Disruption to a game session caused by unexpected technical issues.

tk99 djs is committed to maintaining service continuity through reasonable efforts, but uninterrupted service cannot be guaranteed.

How your personal information is collected, stored and used is described in detail in our Privacy Policy. By accepting these Terms, you are also accepting the Privacy Policy.

10.1 Use of Information

Information provided at registration is used for account management, verification, security and fulfilling legal obligations. Information may be shared with relevant authorities when legally required.

10.2 Data Security

tk99 djs uses SSL encryption and other industry-standard security measures to keep user data protected. However, no data transmission over the internet can be guaranteed to be 100% secure.

tk99 djs reserves the right to update these Terms at any time. For significant changes, an effort will be made to notify users via their registered email or SMS.

Continued use of the site after changes are published means you have accepted the new Terms. You are advised to review this page regularly. For general questions, see our FAQ page.

If you have any questions or concerns about these Terms, please contact our support team. We provide support in Bengali and English 24 hours a day, 7 days a week.

• Live Chat: Chat directly from any page on the site.
• Email: [email protected]

Visit our About Us page to learn more about us.